Privacy Policy
Last updated: February 06, 2026
This policy explains how Folifuse ("we", "us", "our", or "the Site") gathers, uses, and shares your personal data when you browse https://folifuse.com, use our services, place orders, or contact us in connection with the Site (together, the "Services"). In this policy, "you" and "your" refer to anyone using the Services—whether as a customer, visitor, or someone whose information we have obtained as described here.
We encourage you to read this policy in full.
Updates to This Policy
We may revise this Privacy Policy occasionally—for example, to reflect new practices or for operational, legal, or regulatory reasons. Any updated version will be published on the Site, the "Last updated" date will be changed, and we will take any further steps required by law.
How We Gather and Use Your Personal Information
To deliver the Services, we gather—and have gathered in the last 12 months—personal information about you from the sources described below. What we collect and how we use it depends on how you use our Site and services.
Beyond the uses described in the sections below, we may use the information we collect to contact you, operate and improve the Services, meet legal requirements, enforce our terms of service, and protect the Services and the rights of us, our users, and others.
Categories of Personal Information We Collect
What personal information we hold about you depends on how you use our Site and Services. "Personal information" here means data that identifies you, relates to you, describes you, or can reasonably be linked to you. The sections below outline the kinds of information we collect.
Information You Give Us
When you use our Services, you may provide us with:
- Contact information—such as name, postal address, phone number, and email address.
- Order details—such as name, billing and shipping addresses, payment confirmation, email, and phone number.
- Account details—such as username, password, security questions, and other data used to secure your account.
- Support communications—any details you include when you get in touch with us (for example, via messages sent through the Services).
Certain parts of the Services may only work if you provide specific information. You can choose not to provide it, but that may limit your access to those features.
Information We Collect About Your Use of the Services
We may also collect certain data about how you use the Services ("Usage Data") through cookies, pixels, and similar tools ("Cookies"). Usage Data can include how you access and use our Site and account, device and browser details, network and IP address information, and other data about your use of the Services.
Information From Other Sources
We may receive information about you from third parties, including vendors and service providers that collect it on our behalf, for example:
- Partners that help run our Site and Services (for example, Shopify).
- Payment processors that collect payment details (e.g., bank or card information, billing address) to process payments, fulfill orders, and deliver the products or services you request under our contract with you.
- When you visit our Site, open or click links in our emails, or interact with our Services or ads, we or our partners may collect certain information via tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
Information we receive from third parties is handled in line with this Privacy Policy. See also Third Party Websites and Links below.
How We Use Your Personal Information
- Delivering products and services. We use your personal information to deliver the Services and perform our contract with you—including processing payments, fulfilling orders, sending account- and transaction-related notifications (e.g., purchases, returns, exchanges), creating and maintaining your account, arranging shipping, handling returns and exchanges, and supporting other account-related features.
- Marketing and advertising. We may use your personal information for marketing—for example, to send promotional messages by email, SMS, or post, or to display ads for our products or services. We may also use it to tailor the Services and ads on our Site and elsewhere.
- Security and fraud prevention. We use your personal information to identify, look into, or respond to possible fraud, illegal activity, or misuse. If you create an account, you are responsible for keeping your login details secure. We advise against sharing your username, password, or other access information. If you suspect your account has been compromised, please contact us as soon as possible.
- Support and improving our Services. We use your personal information to assist you and to improve the Services. We do this in our legitimate interest to respond to you, deliver effective services, and maintain our relationship with you.
Cookies
We use Cookies on our Site, as many websites do. Cookies help us run and improve the Site and Services (for example, by remembering your choices and preferences), and to analyze how people use the Services. We may also allow third parties and service providers to use Cookies on our Site to tailor services, products, and advertising on our Site and elsewhere.
Most browsers accept Cookies by default. You can change your browser settings to delete or block Cookies. Note that blocking or removing Cookies may worsen your experience and some parts of the Services—including certain features—may stop working or become unavailable. Blocking Cookies may also not fully stop us from sharing information with partners such as our advertising providers.
When We Share Personal Information
We may share your personal information with third parties in the situations described in this policy—for example, to fulfill our contract with you, for legitimate business purposes, or for other reasons set out here. These situations include:
- Sharing with vendors and other third parties that perform services for us (e.g., IT, payment processing, analytics, support, cloud storage, fulfillment, shipping).
- Sharing with business and marketing partners so they can provide services and advertise to you. Those partners use your information according to their own privacy policies.
- When you ask us to or consent to sharing certain information—for example, to ship products to you or when you use social media widgets or login integrations.
- Sharing with our affiliates or within our corporate group, where we have a legitimate interest in running our business.
- In the context of a business change (e.g., merger or bankruptcy); to meet legal obligations (e.g., responding to subpoenas, warrants, or similar requests); to enforce our terms of service; or to protect the Services and the rights of us, our users, or others.
Third Party Websites and Links
Our Site may link to other websites or online services run by third parties. If you follow links to sites we do not control, you should read their privacy and security policies and terms. We are not responsible for the privacy or security of those sites, or for the accuracy or completeness of their content. Information you post on public or semi-public spaces—including on third-party social platforms—may be visible to other users of the Services and of those platforms, and may be used by us or others. Linking to a site does not mean we endorse its content or its operators, unless we say so on the Services.
Children's Information
The Services are not aimed at children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has given us their personal information, you may contact us using the details below to ask for its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined under applicable law) the personal information of anyone under 16.
Security and How Long We Keep Your Information
No security measure is foolproof, and we cannot promise "perfect security." Information you send to us may also be at risk while in transit. We recommend that you avoid sending sensitive or confidential information through insecure channels.
How long we keep your personal information depends on factors such as: whether we need it to maintain your account, provide the Services, meet legal obligations, resolve disputes, or enforce our contracts and policies.
Your Rights
Depending on your location, you may have some or all of the following rights regarding your personal information. These rights are not unlimited—they apply in certain situations, and we may sometimes deny a request where the law allows.
- Access / Know: You may be entitled to ask for access to the personal information we hold about you, including how we use and share it.
- Deletion: You may be entitled to ask us to delete personal information we hold about you.
- Correction: You may be entitled to ask us to correct inaccurate personal information we hold about you.
- Portability: In some cases, you may be entitled to receive a copy of your personal information and to ask us to transfer it to another party, subject to applicable limits.
- Opt out of sale, sharing, or targeted advertising: You may be entitled to tell us not to "sell" or "share" your personal information, or to opt out of processing for "targeted advertising" as defined under applicable privacy laws.
- Restrict processing: You may be entitled to ask us to stop or limit how we process your personal information.
- Withdraw consent: Where we process your information based on your consent, you may be entitled to withdraw that consent.
- Appeal: If we deny your request, you may be entitled to appeal—for example, by replying to our denial.
- Marketing communications: We may send you promotional emails. You can opt out at any time using the unsubscribe link in those emails. If you opt out, we may still send you non-promotional messages (e.g., about your account or orders).
You can exercise these rights where we indicate on the Site or by contacting us using the details below.
We will not treat you unfairly for exercising these rights. We may need to verify your identity (e.g., via email or account details) before we can respond fully. Where the law allows, you may use an authorized agent to make a request on your behalf; we may ask the agent for proof of authorization and may ask you to verify your identity with us. We will respond within the timeframes required by applicable law.
Complaints
If you are unhappy with how we handle your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right—depending on where you live—to appeal to us or to complain to your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed in a country other than your own. Our staff and third-party service providers and partners in those countries may also process your information.
When we transfer your personal information outside the European Economic Area, we use recognized safeguards—such as the European Commission's Standard Contractual Clauses or equivalent UK-approved contracts—unless the destination country has been deemed to provide adequate protection.
Contact
For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please email us at support@folifuse.com.
Under applicable data protection laws, and unless we state otherwise, we are the data controller of your personal information.